12jit Responsible Gaming —
Safe and Healthy Entertainment
Enjoy entertainment within your limits. 12jit helps you stay in control and keep gaming enjoyable.
Our Commitment to You
12jit believes that online gaming is meaningful only when it serves as a happy, controlled form of entertainment. We place the highest importance on the mental and financial wellbeing of each of our players. Gaming is never a substitute for income — it is simply a form of entertainment.
To ensure you always stay in control while playing on our platform, 12jit has put in place a number of effective tools and policies. Deposit limits, self-exclusion options, time-out features, and 24/7 support — all of these are here for you.
Responsible gaming means staying aware of your budget, keeping track of your time, and keeping gaming fun. If you feel that gaming is affecting your daily life or relationships, contact 12jit support right away.
Please note: this platform is approved for use only by those aged 21 or older. Account creation or use by any minor is strictly prohibited.
Our Protection Tools
Set Deposit Limits
Set your own limit on how much you can deposit per day, per week, or per month. If you try to exceed this limit, the system will notify you. Stay within your budget and keep gaming enjoyable.
Time-Out Feature
If you feel you need a rest, temporarily pause your account for a set period — from 24 hours up to a few weeks. Logging in will not be possible during the break, which helps you stay in control.
Self-Exclusion
If you feel you need a longer-term break from gaming, choose self-exclusion. Your account will be fully closed during this period and no promotional messages will be sent to you. The support team will provide full assistance throughout this process.
Session Time Tracking
Track how much time you spend on the platform. During long sessions, we remind you to keep track of the time. Set your own session limit and give time to real life.
24/7 Support
Our support team is available around the clock for any gaming-related concerns. Contact us via live chat or email in Bengali or English. Email: [email protected]
Minor Protection
Only those aged 21+ can open an account at 12jit. The identity verification process ensures that no minor can access this platform. Using parental control software on your device is also recommended.
Recognize the Warning Signs
When gaming goes beyond entertainment and becomes a problem, certain signs appear. If even one of the following applies to you, it is time to take a break.
- Repeatedly playing to recover lost money — "chasing losses" — is a dangerous habit that only increases harm.
- Spending more time on gaming by cutting back on time with family, friends, or work.
- Betting money you cannot afford — using funds set aside for bills, food, or other essential expenses.
- Feeling restless, irritable, or anxious when not gaming.
- Hiding how much you are playing or spending from family or those close to you.
- Trying to stop gaming but repeatedly failing to do so.
If any of the above signs apply to you, please contact our support team or let someone you trust know. Asking for help is itself a sign of courage.
Check Yourself
Ask yourself a few questions regularly. Honest answers will help you stay on the right track.
Weekly Budget Check
How much have you spent this week? Was it within your pre-set entertainment budget? If not, set a limit for the following week.
Time Check
On average, how many hours per day did you play over the last seven days? Is that compatible with your time for family and work? Maintain a healthy balance.
Mood Check
How do you feel after playing? If you are enjoying yourself and having fun, that is good. But if you feel frustrated, angry, or regretful, taking a break is the wise choice.
Social Relationships
Are you spending less time with family or friends because of gaming? Relationships with loved ones matter far more — gaming can never be a substitute for them.
Safe Habits for Deposits and Withdrawals
The minimum deposit at 12jit is ৳100. This limit is set so that everyone can enjoy within their means. However, a low deposit amount does not mean you should deposit more frequently — that thinking is harmful.
Our advice: set aside a fixed amount each month for gaming that, if lost, will not affect your daily life. Once that amount is gone, do not play again that month. bKash, Nagad, or Rocket — depositing is easy through any of these, but convenience does not mean you should use them without limit.
For withdrawals, keep in mind that a minimum of ৳800 is required and funds generally arrive within 5–30 minutes. Withdrawing your winnings promptly is a good habit — it lets you secure your gains.
To use these tools, contact the 12jit support team via live chat or email: [email protected]. Our team will help you activate deposit limits, self-exclusion, or a time-out.
Healthy Gaming Habits
Plan Ahead
Decide how long you will play and how much you will spend before you start. Stick to your plan.
Take Regular Breaks
Take a break at least once every hour. Get up, drink some water, take a short walk.
The Goal Is Entertainment, Not Profit
See gaming as a fun experience. Winning is a bonus, not a guarantee.
Let Someone Close Know
Tell a family member or trusted friend about your gaming habits. Accountability helps.
Responsible Gaming FAQ
Enjoy Entertainment Safely
Play responsibly at 12jit, enjoy yourself, and stay within your limits. We are here whenever you need us.